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Broken equipment? Tell us now.

Equipment ID and a photo is enough. No login. We verify and dispatch.

3-tap breakdown form

Existing client? Use the portal for full SLA tracking. Anyone else — fill this. Equipment ID + photo + your number. That's it.

Head office
12 Industrial Lane, Industria, Johannesburg, 2093
Existing clients · open the portal →
Broken equipment

We SMS you the ticket reference instantly. No account required for the first report.

NuruOne Service Promise · We respond to every support request within 4 business hours. If we don't, your next month is 5% off — automatically.