Security & Compliance

Trust isn't a badge. It's how we build.

Your asset data is the operational nervous system of your organization. We treat it like ours — with enterprise-grade security, transparent controls, and evidence ready for any auditor who asks.

The six pillars of NuruOne security.

  • Encryption everywhere

    TLS 1.3 in transit. AES-256 at rest. Hardware-backed keys with quarterly rotation.

  • Identity & access

    SSO (SAML, Google, Microsoft), role-based access control, MFA for every user, granular permissions.

  • Audit trails by default

    Every action — by every user, across every asset — captured and exportable. Tamper-evident logs.

  • Resilient infrastructure

    99.9% uptime SLA. Multi-region backups. RPO 1 hour. RTO 4 hours. Disaster recovery tested quarterly.

  • Data residency

    Choose where your data lives — Africa, Europe or your own private deployment for Enterprise plans.

  • Privacy by design

    POPIA & GDPR aligned. Data Processing Agreements available. Registered Information Officer.

Certifications & posture

Audit-ready, on day one.

We publish our posture honestly — including the work that's in flight. Procurement and infosec teams can request our full evidence pack under NDA.

  • ISO 27001-aligned
    Independent assessment in progress
  • POPIA Compliant
    Registered Information Officer
  • GDPR Compliant
    EU Data Processing Agreement available
  • SOC 2 Type II
    Audit underway — report Q4
  • B-BBEE Level 2
    Annual affidavit on request
  • Tax compliant
    SARS tax PIN provided on request

Infosec questionnaire? Send it over.

Standard responses to CAIQ, SIG and most vendor due-diligence forms are turned around in three business days.

NuruOne Service Promise · We respond to every support request within 4 business hours. If we don't, your next month is 5% off — automatically.